The 2022 Subaru Love Promise Customer Commitment Award

The 2022 Subaru Love Promise Customer Commitment Award

We've been nationally recognized for our dedication to our customers and the Subaru Love Promise.

We're honored to receive the 2022 Subaru Love Promise Customer Commitment Award. This award nationally recognizes Subaru retailers who demonstrate excellence in all areas of customer-focused performance. It highlights exceptional customer service that builds lifelong relationships with Subaru owners.


What is the Subaru Love Promise?

Subaru and our retailers believe in making the world a better place and the Subaru Love Promise is our vision of respecting all people. This is our commitment to show love and respect to our customers and to work to make a positive impact in the world.

How is Royal Moore Subaru dedicated locally to the Love Promise?

Our Love Promise can be seen in various partnerships with local charities and non-profits. We're grateful for the opportunity, not only to be a part of our community, but to serve it as well.

St. Jude

Did Royal Moore Subaru go above and beyond, provide exceptional service, or support causes that are important to you? We'd love to hear about it.

Love Promise Stories from Royal Moore Subaru

Subaru and Royal Moore Subaru believe in making a positive impact on the communities in which we live and work. We uphold that belief through our Love Promise Community Commitment. Every month, we select inspiring stories from customers and partners from around our area who strive to support our collective commitment and feature them here

Project Homeless Connect Blanket Donation - Kim P

Thank you Royal Moore Subaru for helping to keep our community warm during this cold winter. We appreciate the blanket donation more than we can express. Thank you so very much! Sincerely, Project Homeless Connect Washington County

Project Homeless Connect Blanket Donation

Lincoln Street Elementary Thanks you! - Ariel S

Thank you Royal Moore! Lincoln Street Elementary thanks you so much for your support. We are so happy to report back that we received a total of 243 coat donations, 125 of those coats were from you – that’s 51%! Our students and families are so incredibly grateful for the support Royal Moore has provided. Thank you for helping keep our families warm this winter season! With gratitude, Lincoln Street Lynx

Lincoln Street Elementary Thanks you!

Oregon Humane Society - Santa Paws - Alex L

I wanted to extend a heartfelt thank you to you, your staff, and everyone at Royal Moore Subaru for hosting Santa Paws. Our clients had a wonderful time getting their photos taken and your dealership could not have been more accommodating and welcoming. With the help of your generosity we are expecting to exceed our fundraising goal for this event and help a lot of shelter pets in our community. This was our first time working with Royal Moore and we couldn’t have asked for better partners and I hope we can work together again in the future. Thank you

Oregon Humane Society - Santa Paws

St. Jude Thanks Royal Moore - DeeAnna J

St. Jude is leading the way the world understands, treats, and eventually defeats childhood cancer and other life threatening diseases. Through donations from generous supporters like Royal Moore Subaru and the Subaru Share the Love event, no family ever receives a bill for treatment, travel, housing or food, because all a family should worry about is helping their child live. Employees from Royal Moore participate in local St. Jude events year-round including fundraising for the St. Jude Walk/Run in September, Childhood Cancer Awareness Month. St. Jude patient Gideon, who lives in the Pacific Northwest, has a rare diagnosis that is not treated locally. However, St. Jude knew just what to do when he was diagnosed with melanoma at just three years old. Gideon is now a healthy, happy eleven-year-old thanks in part to donations from Royal Moore Subaru Share the Love. Their participation in the Portland Autumn Harvest inspired record-breaking giving during the event that benefits patients like Gideon.

St. Jude Thanks Royal Moore

Marino The Wonder Dog - Lindsey Q

Marino, a five year old Chihuahua mix came to Oregon Dog Rescue located in Tualatin, Oregon from an at-risk shelter in Porterville, California. Our transport partner asked our no-kill, non-profit organization to help this little dog have a second chance at life and we are happy to report that with Subaru's help, we were able to provide just that! Marino was found as a stray in California and we can only speculate that he must have been hit by a vehicle. This little 13 pound guy had the courage and strength to hold on until he could reach a rescue who could provide the medical care he was so badly in need of. Upon Marino's arrival it was evident that his leg was badly broken in multiple places and he would need an amputation. He had severe bruising and as you can only imagine, was quite sore. He was immediately given the care he was in need of to live his best life. He then went to foster with one of the rescue's fantastic volunteers to fully recover before going up for adoption. We are happy to report that Marino has found a lovely home here in the PNW! This kind of happy tale is made possible from extraordinary donors like Subaru. Thank you from our team to yours for making a positive impact in the community.

Oregon Dog Rescue
Marino The Wonder Dog

St. Jude Autumn Harvest Thanks You - Curtis C

First of all, thank you again for your incredible support of St. Jude last month at the 6th annual St. Jude Autumn Harvest! You all came into the event as true champions for the lifesaving mission of St. Jude and stood out among our supporters as a group that is clearly dedicated to this lifesaving work and being an agent for good here in our community! By lending your support to help inspire others in the room to give, you make such an amplified impact. Last year, our Give to Live raised $32,000 for the kids of St. Jude. With your support we raised $110,000 in our Give to Live this year. This growth would not have been possible without you so again, thank you for your incredible partnership.

St. Jude Autumn Harvest Thanks You

Royal Moore Subaru Supports Hope, Help & Change - Kristy R

Thank you, Royal Moore Subaru for choosing Community Action as your Hometown Charity recipient for 2018 Subaru Share the Love Event. Because of the hard work of your sales team and the generosity of your customers, Community Action has received a donation totaling over $21,700! The funds raised during the Share the Love campaign will be invested in expanding the impact of our programs and services in an abundance of ways. Your support will help our Energy Conservation team respond more quickly to emergency heat needs, ensuring local families have homes that are warm, safe and secure. You have provided funding for our specialized staff to assist food stamp recipients to connect with employment opportunities and job coaching resources. Your giving makes it possible for us to continue to invest in improvements to our family homeless shelter and expand our food pantry to serve more families in their time of need. On behalf of all the staff of Community Action and the clients we serve, we are honored for Royal Moore Subaru’s partnership and support in making Washington County a place where everyone has a chance to thrive. Thank you for helping us to bring Hope, Help, and Change to our community!

Community Action Organization
Royal Moore Subaru Supports Hope, Help & Change

Royal Moore Subaru Loves Pets!!! - Jane M

All of us at the Oregon Humane Society would like to thank all the Portland Subaru retailers for raising and donating $56,900 to us during the Subaru Loves Pets Event! This tremendous donation will help hundreds of pets and families right here in Oregon! The Oregon Humane Society celebrated its 150 year anniversary this year and we could not do it without the strong support of Subaru and the local Subaru retailers. We would especially like to thank the team at Royal Moore Subaru in Hillsboro for their generous donation of $5,400. Thank you from all the Pets!!!

Oregon Humane Society

Oregon Humane Society Donation - Crystal Z

We were grateful to be apart of the Subaru Loves Pets event and throughout the months of June and July the event generated $56,900 for the Oregon Humane Society. Thank you to our customers, without you we could not have made this happen.

Oregon Humane Society Donation

Love the Earth - Mother E

Royal Moore Subaru has been collecting hard to recycle items since April. It is great to see the success of this ongoing campaign and their commitment to make a positive impact on our environment. Thank you to all the staff and customers who have donated. Every bit makes a difference.

Love the Earth